Engineer - Telco Cloud B&R- Support
Description
Publication date : Oct 13, 2026, 12:00AM
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
- To provide next level technical support for Global customer service centers and platform supervision centers by resolving low to medium complex SDX,SD-WAN,OPC & Telco Cloud problems referred to the team in an effective and timely manner keeping in view functional KPIs
- To identify Platform & Services capacity issues and co-ordinate with planning teams and rollout teams to ensure timely capacity upgrades
- To contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all SDX,OPC & Telco Cloud platforms and services in Orange Business Services
- To implement assigned high impact and complex changes on the service platform and virtualized infrastructure while demonstrating highest adherence to network change management procedures
- To contribute in “Technical Incident Reports” for major network incidents and problems
- To gain and apply technical and soft skills as per individual objectives
- To achieve Telco Cloud Build & Run KPI targets
- To contribute to customer satisfaction and Network Performance KPI targets
VirtualizationTechnologies - Linux, SD- WAN, SDN,Vmware,BluePlanet Kubernetes, Rancher, CICD, Ansible & Python will be the added advantage |
Hardware:
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You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.
- Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
- Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
- Professional Development: Training programs and upskilling/re-skilling opportunities.
- Career Growth: Internal growth and mobility opportunities within Orange.
- Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
- Reward Programs: Employee Referral Program, Change Maker Awards.
At Orange, only your skills matter.
Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.