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Director, Premium Audit

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Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Premium Audit based in the United States.

The Director, Premium Audit will provide strategic leadership and company-wide direction for premium audit operations within a workers’ compensation insurance environment. This senior role is responsible for establishing policies, procedures, and financial controls while ensuring compliance with state regulations, industry bureau requirements, and applicable NAIC standards. You will oversee audit quality, data integrity, operational performance, and the implementation of business-wide improvements. Working closely with business units and functional leaders, you will help support new market initiatives, strengthen customer service, and ensure efficient delivery across the organization. The position also involves managing budgets, workforce planning, vendor relationships, and the professional development of audit teams. This is a fully remote leadership opportunity for an experienced insurance professional who can combine technical expertise with strategic vision and people management.

Accountabilities

In this role, you will lead premium audit strategy and operations, ensuring that processes, teams, and systems support corporate objectives while maintaining regulatory compliance. Your responsibilities will include:

  • Establish corporate policies, procedures, and financial controls to maintain the accuracy, integrity, and reliability of financial data within the Premium Audit function.

  • Provide strategic direction to ensure all premium audit activities comply with applicable state regulations, industry bureau requirements, including NCCI and WCIRB rules, and relevant NAIC standards.

  • Maintain effective internal and external communication to support company initiatives, operational changes, and consistent implementation across departments.

  • Collaborate with business units to support the launch, implementation, and retention of new markets and insurance programs.

  • Review and approve activities that exceed the authority of individual functional managers.

  • Ensure premium audits and related invoices are accurate, completed on time, and compliant with applicable state and bureau requirements.

  • Oversee the test audit program and bureau data quality compliance, ensuring required standards are consistently met.

  • Monitor regulatory and bureau rule changes and coordinate their timely implementation across relevant functions.

  • Support the development and implementation of corporate systems that meet the needs of internal teams and external stakeholders, including agents, policyholders, reporting bureaus, and financial reporting users.

  • Plan staffing levels and vendor assignments to maintain operational effectiveness while staying within budgetary constraints.

  • Provide general premium audit training to internal departments and agents.

  • Lead, coach, and develop the premium audit management team and staff, ensuring alignment with corporate objectives and budgetary expectations.

  • Build a collaborative and inclusive working environment that promotes teamwork, respects employees and stakeholders, and supports strong professional relationships.

  • Oversee recruitment, performance management, employee development, coaching, and motivation across the function.

  • Develop effective management teams and implement results-oriented training programs to strengthen technical capabilities and address changes in technology, regulations, and business requirements.

  • Develop and manage functional budgets, monitor operating costs, and evaluate the value delivered relative to expenditure.

  • Contribute to special projects and undertake additional responsibilities as required.

  • Requirements

    The ideal candidate is an accomplished insurance leader with extensive premium audit experience, advanced regulatory knowledge, and a proven ability to manage teams and implement organizational improvements. The following qualifications are expected:

    • At least 10 years of progressively responsible professional experience in the insurance industry, including a demonstrated career progression into management roles within premium audit.

    • Proven ability to lead, inspire, and develop teams while consistently achieving or exceeding business objectives.

    • Demonstrated experience implementing operational and organizational changes across an entire company.

    • Advanced technical knowledge of insurance manual rules, particularly NCCI or WCIRB requirements, including applicable state-specific exceptions.

    • Advanced understanding of state insurance regulations and related documentation requirements.

    • Strong knowledge of premium audit operations, quality assurance, financial controls, and compliance practices.

    • Excellent written and verbal communication skills, including the ability to negotiate effectively and work with diverse stakeholders.

    • Strong organizational and time-management abilities, with a track record of setting priorities, meeting deadlines, and helping teams deliver consistently.

    • Excellent analytical, problem-solving, and decision-making skills, with a practical and solution-oriented approach.

    • Strong interpersonal skills and the ability to collaborate effectively across teams and organizational levels.

    • Ability to manage budgets, staffing resources, and vendor relationships while balancing operational costs and service quality.

    • Ability to work remotely from a private, quiet, and suitable workspace.

    • Must currently reside in the United States and be authorized to work without employer sponsorship.

    • Willingness to travel occasionally to off-site locations for meetings as required.

    • Benefits

      • Annual salary range of $105,000–$160,000, depending on experience and qualifications.

      • Comprehensive employee benefits package.

      • Fully remote work arrangement for eligible candidates based in the United States.

      • Opportunity to lead a company-wide function and influence strategic business initiatives.

      • Professional development and career growth opportunities.

      • Collaborative work environment focused on integrity, customer service, accountability, innovation, and employee fulfillment.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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