Director of Services Business Development (Retail & Commerce, Fluent in Dutch)
Posted Updated
Description
- Mastercard Services helps organizations make better business decisions through data, insights, consulting, and technology-enabled solutions
- As Mastercard continues to expand its Services business in the Netherlands, we are seeking a Director, Business Development to drive growth across Retail & Commerce organizations
- This role will focus on building commercial relationships with leading merchants, identifying new opportunities, and helping customers solve business challenges through Mastercard’s broad portfolio of Services offerings
- Working closely with specialist sales teams and internal partners, the successful candidate will play a key role in expanding Mastercard’s presence within one of its strategic growth segments while supporting long-term revenue growth across the Dutch market
- Drive growth of Mastercard Services across Retail & Commerce organizations in the Netherlands
- Develop and expand executive-level relationships within major retail, ecommerce, and fintech accounts
- Identify new commercial opportunities and build a qualified sales pipeline
- Lead customer discussions to uncover business priorities and align Mastercard Services capabilities to customer needs
- Coordinate with specialist sales teams to bring relevant expertise and solutions into customer engagements
- Drive sales opportunities across Mastercard’s Services portfolio of data & insights, security, payment consulting and loyalty solutions
- Partner with internal stakeholders to develop sales strategies and support successful opportunity execution
- Maintain strong knowledge of market trends and customer priorities within the Retail & Commerce sector
- Contribute to growth strategy development and execution for the Dutch market
- Represent Mastercard externally at customer meetings, industry events, and commercial discussions
- Payments industry experience, strategy consulting experience, or retail-focused commercial experience preferred
- Strong commercial acumen and ability to influence strategic customer discussions
- Ability to identify customer challenges and align solutions to business priorities
- Experience with data, analytics, insights, technology, or consulting-led solutions preferred
- Experience working across matrixed organizations and coordinating multiple stakeholders throughout a sales process
- Experience engaging customers within Retail & Commerce sectors or advising organizations operating in those industries
- Strong track record developing and growing commercial opportunities in complex sales environments
- Proven experience working with senior decision-makers within large organizations
- Extensive experience in business development, enterprise sales, consulting, or related commercial roles
- Fluency in Dutch and English