Director of Enterprise Sales Engineering
Posted Updated
Description
- You’ll lead a team of enterprise Sales Engineers and own the technical side of Altana’s enterprise sales motion
- You’ll be at the forefront of our sales initiatives, playing a crucial role in translating technical jargon into practical value for our clients and partners
- You’ll collaborate cross-functionally with partners in Sales, Revenue Enablement, Account Management, Product Marketing, and Product Management in order to shape the entire customer journey, including how we run discovery, what a great demo looks like, how a proof of concept is scoped and judged, and how what we learn in the field makes its way back into the product
- This role requires a perfect blend of technical acumen and interpersonal skills, as you will be tasked with presenting our innovative solutions to diverse audiences, ranging from technical contributors to executives
- This is primarily a people-leadership role
- You won’t be the default SE on deals
- However there will be times when you’ll have to step into an IC role, and you’ll need to be enough of a product expert to demo the product or run a POV
- This role reports to the Head of Enterprise
- Hire, onboard, and ramp SEs as the Enterprise business scales
- Define role expectations and a career path so each SE knows what good looks like and what comes next
- Coach each SE through growth plans and direct feedback, drawn from watching them in live customer engagements
- Set the standard for discovery into a customer’s trade compliance or supply chain process, and partner with AEs to turn it into a business case
- Own our demo narratives — the story we tell for each product and use case, and how it shifts for a compliance analyst versus a Chief Supply Chain Officer
- Own our POV methodology: entry criteria, success criteria, process, and how results get presented back
- Own the customer value journey from signature to realized value, including the handoff to Account Management and every commitment made during the evaluation
- Travel 25-50% depending on deal flow, for customer meetings, on-site workshops, and time in the field with your team
- Build and maintain demo environments for each industry we sell into
- Build and maintain the documentation library: technical collateral, reference architectures, reusable demo flows, and security and RFP content
- Keep the team fluent as the product line expands, partnering with Revenue Enablement to make every release demo-ready
- Become a subject matter expert in trade compliance and supply chain
- Own the field-to-product feedback pipeline so the roadmap reflects what the market is asking for
- Partner with Product Marketing on positioning, messaging, and competitive content
- Represent Sales Engineering in cross-functional initiatives
Benefits
- Competitive base salary: We offer competitive base salaries to recognize the incredible work our employees do.
- Learning & development: We support your development through regular performance check-ins and offer financial support for Learning and Development initiatives.
- Health benefits: We offer full global benefits, including a 100% employer-paid plan and tax-advantaged HSA and FSA options in the US.
- Paid time off: We provide a generous PTO policy, including paid sick time, to support your well-being in and out of the office.
- Equity program: We instill ownership by offering competitive new hire equity grants, plus the opportunity to gain more equity along the way.
- Parental leave: We offer up to 26 weeks of fully paid parental leave to support you and your family.
- Credibility with a data engineer and a Chief Supply Chain Officer in the same afternoon
- Fluency in enterprise data architecture: data models, integration and ingestion patterns, APIs, cloud infrastructure
- A track record of coaching technical, customer-facing people from competent to excellent — you can walk us through how you’ve developed someone
- Clear judgment about when a deal is winnable, and the willingness to say so
- Credible depth in enterprise pre-sales: complex, multi-stakeholder evaluations at six-figure-plus ACV, including security, data, and procurement review
- Nice to Have: Domain familiarity with supply chain, global trade, logistics, or customs
- More satisfaction from your team’s win than from your own demo
- Hands-on implementation experience — you’ve configured a tenant, untangled messy customer data, and chased bugs in a live deployment
- The ability to lead a technical deep dive — architecture, integration strategy, InfoSec, PSR — and tell a compelling product story to a business audience. If you lean one way, tell us how you’ve built a team that covers the other
- Experience standing up an AI-driven pre-sales approach — using AI tools to make an SE team measurably faster
- 5–8 years in sales engineering or solutions consulting, plus 2+ years directly managing sales engineers — hiring, ramping, and performance-managing them