Customer Service Operations Representative
Posted Updated
Description
- Curri is seeking a Service Operations Representative to join our Customer Operations Team
- Your goal: make every delivery Curri fulfills a home run
- This is an exciting role in a fast-paced environments
- Facilitate deliveries from booking to successful drop-off and everything in between
- Provide best-in-class support for our customers and drivers via chat and phone
- Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
- Provide operational feedback and identify pain points for the team to optimize logistics
Benefits
- Health, dental, vision
- 401K
- Equity compensation grant
- We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company’s growth and shape its operational strategies
- Top-notch customer service skills
- Excellent written and verbal communication skills
- Strong critical thinking and problem solving acumen
- Proficient in G-Suite (Google Docs, Google Sheets)
- Fun personality, positive attitude, eagerness to learn