Customer Service Associate (Contract)

Location: Ara Damansara, Selangor
Salary: RM2,500 + Night Shift Allowance (Up to RM300)
Contract Duration: 1 Month / 45 Days / 2 Months

Job Description

We are looking for Customer Service Associates to support an international customer service project. This role involves handling customer inquiries through chat and email while ensuring excellent service experience.

Responsibilities

• Handle customer inquiries via chat and email

• Provide accurate information and timely support

• Resolve customer issues professionally

• Maintain service quality and response standards

• Support day-to-day customer service operations

Requirements

• Minimum SPM qualification

• Good command of English

• Bahasa Malaysia proficiency is an advantage

• Basic computer and typing skills

• Willing to work rotational shifts, including night shifts

Working Details

• 5 working days per week

• 24/7 rotational shifts

• Training provided (40 hours)

• Public holidays follow Malaysian calendar

Intake Dates

• 4 June – 2 Months Contract

• 15 June – 45 Days Contract

• 18 June – 45 Days Contract

• 25 June – 1 Month Contract