Customer Account Executive (Mid Market)

• As a Customer Account Executive, Mid-Market you’ll work directly with your Sales Manager to master our product, sales process, forecast methodology and internal tools – to facilitate meetings with both your customers/prospects and internal partners and sell our platform to achieve your goals
• You will manage your territory, originate leads, create, and close full cycle sales opportunities
• You’ll work closely with our existing customers and partner with CSM’s to ensure our customers achieve their primary business objectives, while also overseeing expansion sales and collaborating with Renewals Managers for contract renewals spanning single and multi-year terms
• Run the day-to-day activities of a large geographic territory and maintain AlertMedia processes
• Meet with your sales manager to review your forecast, pipeline, individual opportunities, territory, and pathway to exceeding your quota
• Collaborate across various internal teams to ensure the overall success of the program and annual team goal achievement. (Customer and Field Marketing, Customer Success Managers, Renewals Managers, Product Marketing, Finance)
• Meet with customers to facilitate sales growth, negotiations, product demos, new product overviews, support related questions, etc
• Execute the AlertMedia sales methodology and process with excellence while serving the customer’s needs
• Learn and demonstrate the AlertMedia platform to new and non-AlertMedia users

Benefits

• 100& Paid Healthcare: Take advantage of fully paid medical, dental, vision, disability, and life insurance for employees and subsidized for dependents.
• Bonus: Participate in the company-wide annual bonus based on their collective success.
• Family Planning: Leverage their 100% paid parental and new child bonding leave—12 weeks off for primary caregivers and 4 weeks off for secondary caregivers
• Paid Sabbatical: Pursue your interests with six weeks of paid sabbatical leave after six years of service.
• Tuesday Lunch: Get together for transparent company updates from leadership while enjoying a meal on AlertMedia​
• PTO: Unplug, rest, and recharge with a flexible time off policy that encourages work-life balance without worrying about counting days!​
• Give Back: Join your coworkers in giving back to the Austin community through quarterly volunteer opportunities
• Team Building and Celebrations: Take part in company celebrations, team buildings, and peer-nominated value award recognition

• You are passionate about helping your customers achieve their primary business objectives with the AlertMedia platform, revenue growth, creating and closing sales opportunities, solving problems, working cross-functionally and skilled in creating strategies and tactics that drive revenue
• You thrive in a fast-paced environment and have a roll-up-your-sleeves approach with a willingness to support the broader team and business. You take extreme ownership of everything you are responsible for and are driven to continually improve
• Ability to travel within your territory
• A people first, process oriented and data driven mindset
• Strong communication and interpersonal skills; ability to be personable yet persistent
• Experience with our tool stack, Salesforce, Outreach, Gong
• Proven success in closing expansion opportunities with a consistent track record of hitting goals and numbers
• Experience managing opportunities with complex, multi-threaded sales cycles
• Demonstrated, proven success in relationship building, prospecting, pipeline management, contract negotiation and closing customers
• Prefer Austin, Texas candidates, but may be open to remote candidate in approved United States territories
• Ability to build positive relationships and influence key stakeholders
• 3-5 years’ experience SaaS (Software as a Service) Sales
• Ability to influence others including senior level and C-suite staff