Customer Account Executive
Posted Updated
Description
- Interested in being a key sales team hire at a category-defining company, backed by some of the best investors in Silicon Valley? Ironclad is looking for a Customer Account Executive to help support our rapid scale and make an impact on our revenue goals
- Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value
- Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close
- Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success
- Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets
- Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve
Benefits
- Dental, and vision insurance
- 401K
- Wellness reimbursement
- Flexible vacation policy
- Generous parental leave for both primary and secondary caregivers
- Work from home opportunities
- Health insurance
- Works well with other teams and wants to own projects outside of just closing deals
- Excellent communication skills, and persistent follow through on commitments to our customers
- You’ve sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own
- Comfortable with commercial negotiation and willingness to iterate selling style as needed
- At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS
- Self-sufficient with a strong internal sense of urgency
- Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business