Commercial Account Manager

• Yotpo’s Commercial Account Managers are high-visibility, high-impact, competitively compensated, and integral to our continued growth strategy and expansion of our footprint within commercial accounts
• From retail companies that are household names to digitally native brands, you will be working closely with high recognition names to the caliber of Patagonia, Brooklinen, and Steve Madden
• In this role, you’ll be instrumental in fostering strong client relationships, understanding their needs, and driving growth in Yotpo’s revenue with each customer
• Your ability to navigate various organizational levels, coupled with your commercial acumen and strategic mindset, will be instrumental in driving customer growth and retention
• Strategically nurture and close renewals and complex cross-sell and upsell deals that arise through your own relationship building, or through CSM, Partner, Marketing, or other channels
• Serve as a trusted advisor to clients to consult on their business challenges and objectives
• Develop and nurture strong relationships with key stakeholders including economic buyers
• Understand customer pain points and position thoughtful and tailored solutions that lead to meaningful expansion opportunities and introduce our comprehensive suite of products to our largest and most strategic customers
• Forecasting sales and retention activity and revenue achievement, while maintaining satisfied customers
• Demonstrate your knowledge and expertise within different e-commerce verticals and tailor your approach based on the unique challenges and opportunities within each vertical
• Go above and beyond in your sales performance, taking full advantage of an uncapped commission plan/OTE and associated accelerators

Benefits

• Private healthcare, dental and optical included
• Pension contribution
• Voluntary death in service policy
• Cycle to work scheme
• Generous PTO, volunteer days, holidays and flex days
• Individualized career development, rewards and recognition
• Wellness and philanthropic programming and events
• Hybrid work model

• You’ve demonstrated ownership in all aspects of territory management and account planning and ability to leverage internal resources effectively (SDRs, Partners, Marketing, etc.)
• If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you
• You’re a pro at managing 3-6 month long sales cycles: you know how to navigate a complex organization, connecting with manager to C level stakeholders
• You possess a keen ability to thrive in constantly changing, fast-paced, high-growth environments
• You have 2+ years of closing experience, with a record of top performance
• You’ve been carrying a mid-market quota at a SaaS company