Client Director (MNO)
Posted Updated
Description
- As Client Director, you’ll be accountable for the commercial success and growth of your portfolio of Mobile Network Operator customers
- Developing and executing account growth strategies to achieve revenue and Total Contract Value (TCV) targets
- Leading commercial discussions and contract negotiations with Mobile Network Operators on behalf of Boldyn
- Building trusted relationships with customer executives and senior stakeholders, positioning Boldyn as a strategic partner
- Identifying, shaping and converting new business opportunities across our connectivity portfolio
- Leading high-value customer meetings, workshops and executive engagements to align customer needs with Boldyn’s solutions
- Creating and maintaining robust account plans that support both short and long-term growth objectives
- Managing opportunity pipelines through Salesforce, ensuring accurate forecasting and visibility
- Collaborating closely with Engineering, Finance, Legal, Operations, Marketing and Delivery teams to ensure successful customer outcomes
- Driving commercial governance, sales process consistency and service excellence
- Championing a customer-first culture focused on long-term partnerships and exceptional customer satisfaction
- You’ll be measured on:
- Achievement of annual revenue and TCV targets
- Growth and quality of sales pipeline
- New business development and contract wins
- Commercial performance and strategic account development
- Customer satisfaction and relationship strength
- Effective sales governance and CRM management
Benefits
- Medical, Dental & Vision Coverage
- Employer Paid Short-Term and Long-Term Disability
- Domestic Partner Coverage When Possible
- HSA Plan Option with High Contribution
- 401(k) with 4% Match
- Flexible PTO Plan for Salary Employees
- Generous Standard PTO for Hourly Employees
- Education Reimbursement Stipend
- 9 paid company holidays
- Strong understanding of telecoms infrastructure, connectivity solutions and network technologies
- Ability to engage, influence and present confidently at Executive, C-suite and Board level
- Proven experience managing and growing strategic relationships with Mobile Network Operators or similar enterprise customers
- Experience leading complex commercial and contractual negotiations through to successful conclusion
- Demonstrated success delivering business development and sales targets within the telecommunications sector
- Experience navigating formal procurement, bid and RFP processes
- Negotiate confidently while maintaining a partnership mindset
- Collaborate effectively across multiple functions
- Deliver results in a fast-paced, target-driven environment
- Build long-term trusted customer relationships
- Influence senior stakeholders internally and externally
- Balance strategic thinking with hands-on execution
- Translate complex customer requirements into commercial opportunities
- We’re looking for someone who can:
- Degree qualified or equivalent professional experience
- Strong understanding of commercial models, contract structures and financial business cases
- Experience selling solutions such as DAS, fibre, Wi-Fi, wireless infrastructure, systems integration or related connectivity services
- Familiarity with engineering, project delivery and telecom deployment environments