Channel Sales Engineer
Posted Updated
Description
- This role owns the technical relationship and presales enablement for Mimecast’s National Channel Partners. You’ll provide technical guidance, training, and hands-on support that helps partners evangelize Mimecast and win deals on their own. This isn’t a role where you carry a single deal to close; it’s a role where you multiply Mimecast’s technical reach across an entire partner community through certification, enablement, and trusted relationships at every level
- You’ll work closely with the UK Channel Team, Customer Experience, Service Delivery/Support, Professional Services, Engineering, Sales, and Marketing to keep partners technically sharp and aligned to Mimecast’s go-to-market motion
- Own the technical relationship with national partner-based Reseller Partners and Managed Service Providers
- Drive and roll out the Mimecast certification program across the National Channel Partner community
- Deliver the partner technical enablement program, including presales training on new releases and go-to-market initiatives
- Present at Mimecast Partner Connect events and run regular update webinars to keep partners informed and upskilled
- Run joint partner and customer demos that bring the full Mimecast platform story to life
- Develop and maintain executive- and manager-level relationships with National Partner leadership
- Enable partners to identify and qualify better-fit opportunities to grow their Mimecast base revenue
- Maintain and grow the partner technical community, tracking and measuring partner engagement over time
- Participate in and lead initiatives that improve Mimecast’s positioning in the market with partners, customers, and analysts
- Work closely with internal content creation teams to keep partner-facing technical material current and high-quality
- Enablement and training experience matter. You’ve delivered presales enablement or technical training to channel partners or vendors, and you know how to turn a product release into content a partner’s own team can sell and demo confidently
- Channel relationships are your specialty. You have a demonstrated track record of building and managing technical relationships with resellers, MSPs, or vendors, and you know how to keep a partner community engaged over the long run
- Indirect sales instincts set you apart. You’ve worked in a sales environment, especially indirect/channel sales, and you bring real commercial and business acumen to how you prioritize partner time and investment
- Technical depth grounds every conversation. You have hands-on knowledge across Mimecast’s Human Risk Management platform: email security, insider risk and data loss prevention, security awareness training, brand and domain protection, and AI-powered threat intelligence, along with the environments partners deploy it into, including Microsoft 365, Google Workspace, identity and directory services, and collaboration platforms like Slack and Teams
- You can present technical concepts confidently, tailored to whoever is in the room
- Superior analytical and problem-solving skills
- Strong team player who can work cross-functionally across Channel, Customer Experience, Engineering, Sales, and Marketing
- Working knowledge of corporate and enterprise IT infrastructure, including Active Directory, DNS, networking, TCP/IP, VDI, Citrix, Terminal Services, and application virtualization
- Working knowledge of email security, insider risk/DLP, security awareness training, and brand/domain protection, along with experience with Microsoft 365 and Google Workspace
- Presales enablement or training experience with Channel partners or vendors
- Ability to present technical concepts in a confident and articulate manner tailored to the audience
- Demonstrated track record of managing technical relationships
- Experience working in a sales environment, especially indirect sales
- Familiarity with adjacent security infrastructure such as Crowdstrike, Netskope, or Palo Alto mail/gateway solutions, EPP, SIEM, or DLP
- Familiarity with AI tools (e.g., Claude) to aid in day-to-day enablement and content development
- Relevant industry certifications (vendor-specific, CompTIA Security+, CISSP, or equivalent)