Key Responsibilities:
1. Strategic Leadership & Business Growth
- Develop and implement a growth strategy to increase student enrollment and revenue.
- Identify new business opportunities including corporate training partnerships and program expansions.
- Ensure each center meets financial and operational performance targets.
- Monitor student retention rates satisfaction levels and learning outcomes to continuously improve offerings.
- Stay informed about education industry trends and best practices to enhance the business model.
2. Operations & Center Management
- Oversee daily operations of all three centers to ensure smooth functioning.
- Develop and implement standard operating procedures (SOPs) to maintain efficiency across centers.
- Monitor and manage class scheduling teacher assignments and student placement processes.
- Ensure all facilities are well-maintained secure and compliant with safety and health regulations.
- Oversee the use of CRM and scheduling systems for student management.
3. Financial & Budget Management
- Develop and manage the budget for each center ensuring cost control and profitability.
- Oversee tuition fee collection financial reporting and payment processes.
- Analyze revenue and expenses to identify areas for improvement and cost optimization.
- Ensure timely invoicing and payment collection from students and corporate clients.
4. Sales Marketing & Student Enrollment
- Work closely with the marketing team to drive enrollment through digital campaigns local outreach and strategic partnerships.
- Develop and implement sales and promotional strategies to attract new students.
- Monitor lead conversion rates and work on improving student acquisition processes.
- Strengthen relationships with schools universities and businesses to promote courses and corporate training programs.
5. Staff Leadership & Development
- Lead motivate and manage a team of teachers administrative staff and sales representatives.
- Conduct performance evaluations and provide constructive feedback to enhance staff efficiency.
- Oversee teacher recruitment training and professional development programs.
- Foster a positive and productive workplace culture that encourages collaboration and innovation.
6. Student Experience & Customer Service
- Ensure high levels of student satisfaction and engagement.
- Oversee the student complaint resolution process to maintain a positive learning environment.
- Implement student feedback mechanisms to enhance course offerings and teaching quality.
- Maintain a strong parent and student communication strategy to build trust and loyalty.
7. Compliance & Accreditation Management
- Ensure compliance with local education regulations and accreditation bodies (KHDA VAT etc.).
- Keep track of business licenses permits and industry certifications.
- Ensure all staff and teachers meet qualification requirements as per legal and regulatory standards.
Requirements
Education & Experience
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Bachelor s degree in Business Administration Education Management or a related field (Master s preferred).
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5 7 years of progressive leadership or management experience preferably in education training or center operations.
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Proven experience in team supervision budget management and operational oversight.
Skills & Competencies
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Strong leadership and people management skills with the ability to motivate and develop staff.
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Excellent organizational and multitasking abilities.
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Strong communication and interpersonal skills for engaging with staff students clients and stakeholders.
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Problem-solving and decision-making skills with a proactive approach.
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Financial acumen including budgeting forecasting and cost control.
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Proficiency in MS Office Suite and familiarity with management/CRM systems.
Key Skills
Fundraising,Management Experience,Coaching,Analysis Skills,Strategic Planning,Team Management,Budgeting,Leadership Experience,Mentoring,Public Speaking,negotiation,Supervising Experience
Employment Type : Full Time
Experience: years
Vacancy: 1
