Business Operations & Strategy
Posted Updated
Description
- This is an opportunity to serve as a key partner and advisor on Notion’s Business Operations team, working primarily with our Engineering, Product, & Design teams
- Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis
- In this role, you’ll work hand-in-hand with leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business
- Build trusted relationships with cross-functional leaders to define and implement strategy across all Notion products, driving increased value to our users and our business
- Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building detailed business cases and quantitative models that will inform and influence our approach
- Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work
- Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations
- Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations
- Create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them
- Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too
- Hands-on fluency with modern AI tools such as Notion AI, Claude, ChatGPT, or similar; you actively experiment with new models and workflows and use judgment to apply them responsibly
- Data self-sufficiency, including working knowledge of SQL and the ability to access, assess, and synthesize relevant data without relying on outside support
- Excellent quantitative and financial modeling skills, with the attention to detail and quality bar required for decisions that affect products and the business
- Outstanding executive-level written and verbal communication skills; can operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision
- 5+ years of strategy experience, including 2+ years of experience in management consulting or a related field
- Comfort working in a high-growth, constantly changing environment with passion and enthusiasm
- You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work
- We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply
- Experience with pricing & packaging, especially for AI products
- Prior experience in strategy and operations in B2B SaaS businesses