Business Development Representative

• PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team
• As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you’ll collaborate closely with our talented Account Executives, fueling their pipelines with promising leads and conquering territories together
• Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities
• With our fast-paced, high-volume environment, your energy will soar, and your organizational skills will shine like never before
• Get ready for an exhilarating adventure as a member of the PagerDuty Business Development team
• You’ll be at the forefront of our Sales department, representing the prestigious PagerDuty brand and serving as the initial point of contact for our target accounts
• Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of PagerDuty
• This isn’t just a job—it’s an extraordinary chance to unleash your potential, make a significant impact, and be a true sales champion. Are you ready to embrace this exciting journey with us? Join PagerDuty’s Business Development team and prepare for an adventure like no other!
• Value Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer’s specific needs or challenge
• Effectively communicate PagerDuty’s business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation and innovation
• Quickly adapting to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method
• Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers
• Consistently achieve sales goals, maintaining a proven track record of success
• Exhibit strong collaboration and time management skills to maximize efficiency and productivity
• Sales Execution- Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty’s long-term strategic initiatives”
• Utilize best practices in account development to strategically target enterprise accounts, leveraging various communication channels such as phone, email, video, and social technologies
• Employ a discovery process to engage in conversations with practitioners and management levels of our target accounts
• Proficiently use Salesforce, Sales Navigator, Outreach and Demandbase to optimize sales activities and focus

Benefits

• 20 hours per year of paid volunteer time
• Health insurance
• Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
• Generous paid parental leave and return to work policy to help with transition back
• Generous paid time off
• Flexible workplace/WFH
• Hands-on career and leadership development programs

• 1-2 Years experience in outbound prospecting
• Passion for technology
• Strong communication and interpersonal skills to effectively engage with potential customers and build relationships
• Adaptability and resilience to thrive in a fast-paced and dynamic sales environment
• Strong organizational skills to manage and prioritize multiple leads and opportunities effectively
• We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application
• Experience using salesforce.com preferred
• BA/BS Degree
• Prior sales development experience preferred