Business Development Onboarding & Training Specialist

• We are looking for an experienced and passionate BDR Onboarding & Training Manager to lead the design, delivery, and optimization of onboarding and ongoing training programs for our Business Development Representatives (BDRs)
• This individual will own the end-to-end onboarding experience, mentor program, upskilling curriculum, and BDR training strategy across all stages of the funnel, products, and verticals
• You’ll be responsible for ensuring BDRs ramp quickly, gain deep knowledge of our product, process, and personas, and maintain excellence through engaging and high-impact enablement
• Design and execute a world-class, repeatable 2-week BDR onboarding program monthly
• Build curriculum that covers tools (Salesforce, Gong, SalesLoft, ZoomInfo, Sales Nav, 6Sense, GTM Buddy), writing and soft skills, sales methodology, professionalism, and product knowledge
• Facilitate live (in-person/virtual) sessions and manage asynchronous learning via GTM Buddy
• Conduct live call coaching and provide feedback using Gong and other engagement tools
• Set clear expectations and success metrics for all new BD
• Create and deliver coaching programs to improve SQL > SAL conversion
• Run 1:1 and group coaching, performance clinics, and targeted enablement sprints
• Collaborate with AE Enablement to create certifications and training tailored to verticals, personas, and product lines for BDR
• Create new cadence strategies for different practice areas or product launches
• Develop and manage the BDR Mentor Program, including mentor selection, training, performance tracking, and weekly check-ins
• Define and enforce program standards, ensuring mentors drive measurable impact
• Track and report on ramp time, training NPS, call quality, and qualification metrics
• Analyze performance data to iterate on onboarding and enablement content
• Maintain high standards of program engagement, completion, and impact
• What Success Looks Like:
• Reduced BDR ramp time and increased pipeline contribution within the first 90 days
• Higher conversion rates from SQL to SAL for ramped BDRs
• High training satisfaction scores (NPS)
• Consistently positive mentor feedback and mentee performance improvement
• Strong cross-functional collaboration with Sales, Product, and Marketing Enablement teams

Benefits

• Medical, Dental, & Vision Insurance
• Competitive & Fair Pay
• Maternity & Paternity leave
• Short & long-term disability
• Centrally located open office in Sugar House
• Company swag that will make your friends envious
• Opportunity to make an impact on Day 1

• Strong instructional design skills and experience with adult learning principles
• 3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS)
• Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy)
• Exceptional facilitation, coaching, and communication skills
• Experience developing and facilitating training programs for inbound and outbound sales
• Prior experience in a quota-carrying BDR or AE role
• Familiarity with legal tech or complex, multi-persona sales cycles
• Experience designing certification paths and persona-based enablement strategies
• Background in instructional design or learning & development