Business and Operations Specialist, Accounts Payable

Bring your expertise in accounts payable operations to a team that supports accurate vendor invoice submission and timely issue resolution. You will partner with colleagues and stakeholders to improve process quality, strengthen controls, and deliver reliable outcomes. This role offers opportunities to broaden your operational and analytical skills through end-to-end workflow exposure and continuous improvement work.

As a Business and Operations Analyst within the Corporate Accounts Payable team, you will process vendor submission requests, monitor workflow health, and help ensure accurate and timely outcomes. You will investigate breaks, escalate issues when needed, and communicate clearly with partners to drive resolution. You will maintain documentation and support reporting and reconciliations to strengthen process controls and transparency.

Job responsibilities:

• Process business-as-usual vendor submission requests accurately and efficiently.
• Monitor key accounts payable processes and controls to identify potential issues.
• Investigate exceptions, mismatches, and breaks, and escalate urgent items in line with agreed timelines.
• Respond to high-priority submissions and related queries, including ad hoc requests.
• Coordinate end-to-end submission workflow activities, including reporting and reconciliations.
• Maintain process documentation and complete updates and periodic re-certifications on time.
• Participate in stakeholder or client group meetings to support issue resolution.

Required qualifications, capabilities, and skills

• Bachelor’s degree (or equivalent work experience).
• At least 5 years of experience in accounts payable operations, invoice processing, or vendor management.
• Demonstrated ability to process high-volume requests with accuracy and attention to detail.
• Proven ability to communicate clearly with stakeholders across levels and functions.
• Strong problem-solving skills, including ownership of issues through to resolution and timely escalation.
• Proficiency in Microsoft Excel, PowerPoint, and Word for reporting and analysis.
• Working knowledge of enterprise resource planning systems (e.g., SAP) and invoice submission tools.
• Ability to work rotational shifts when required.