Associate Account Manager

• As an Associate Account Manager, you’ll support Bevi’s growing community of customers in our direct-to-customer markets. You’ll be the main point of contact for a portfolio of accounts, focused on expansion, upgrades, and overall satisfaction. You’ll balance proactive outreach with responsive service, building relationships that lead to long-term loyalty and growth
• Manage a portfolio of customers, ensuring satisfaction and retention
• Identify opportunities for upgrades, expansions, or new product adoption within existing accounts
• Build relationships with key contacts and act as their go-to resource for Bevi product knowledge
• Maintain regular touchpoints with customers through email, phone, and video check-ins
• Track all account activity and renewal data in Salesforce with precision and accountability
• Partner closely with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities
• Participate in trainings and mentorship opportunities to build skills in consultative selling and customer success

Benefits

• Flexible Time Off: Our paid time off (PTO) policy means you can plan your perfect gvetaway when you need to recharge.
• Health is Wealth: Comprehensive health coverage through Blue Cross & Blue Shield which keeps you and your loved one protected.
• Stay, Fit, Stay Happy: Boost your wellness with gym membership reimbursements and additional fitness perks.
• Ownership Mindset: Everyone gets a piece of the pie with our stock options plan. When the company succeeds, you succeed.
• Bevi Annual Retreat: Recharge and bond with teammates during our unforgettable company retreat packed with adventures and team building.
• Awesome Office Perks: Enjoy our office culture with catered lunches, happy hours, exclusive Bevi flavor tastings, and a dog-friendly workplace.

• Salesforce or CRM experience is a plus
• Strong relationship-building and communication skills
• Passion for sustainability and enthusiasm for Bevi’s mission
• Organized, proactive, and comfortable managing multiple priorities at once
• Curious, eager to learn, and driven by helping customers succeed
• 1-2 years of experience in account management, customer success, or a client-facing role