A major consulting firm is looking for a Senior Consultant to deliver the BPO support as per below to one of their clients.
Role
The Senior Consultant with BPO expertise will support the consulting firm in their support of the end-client who is seeking to undertake a strategic review of their BPO business, which is largely a captive business today and they want to change that.
Ideally the accredited professional will have:
- Familiarity with the trends shaping the BPO business, e.g., technology trends
- Operational familiarity with BPO businesses, e.g., what processes and functions are typically in scope, capabilities/tools needed to run the business, KPIs etc.
- Familiarity with the BPO business in developing Asia (top priority Philippines)
Logistics
Start date: The engagement will commence Immediately. Duration, 5days
Location: The client is in Indonesia, Singapore or Indonesia would be preferred, but remote candidates will be considered, as there is no travel anticipated.
Rates: The daily rate to the consultant will be determined based on experience for the right professional
Close date: No later than Friday 14 October 2022, 5pm AEST
APT’s must be lodged within 48 hours. We will review all APT's and select the best 3 for the client. The client will then conduct interviews.
Please note that the net rate quoted is an ICG Affiliate rates available for ICG Members only. Any previously agreed and documented rates for candidates introduced to ICG via approved 3rd parties will be honoured.
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