Account Specialist (Onboarding, Dental)

• REPORTS TO: Operations Manager
• We are looking for a self-motivated, outgoing individual to join the Remote Activations Team. The Account Specialist will join our fast-growing team and manage SMB accounts (focusing on single stores)
• This role plays a key part in onboarding single stores and groups for activation day, conducting onboardings, training, and managing accounts within their first 30 days post-activation
• The goal is to promote maximum usage of the product while supporting company growth (activations)
• Execute day-to-day responsibilities associated with Remote Activation Accounts
• Meet weekly and monthly activation and usage targets as designated by the leadership team
• Manage onboarding and activation for single store locations
• Review account performance and revenue data; develop and implement strategies to increase usage and ROI
• Identify gaps within processes and resolve them efficiently and in a timely manner
• Ensure compliance with company standards and procedures
• Take on variable, rotating duties as assigned

Benefits

• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• 401K Plan with Matching
• Cell Phone Stipend
• Commuter Supplement for LA Office eligible employees
• Casual Dress
• Monthly Lunches in LA HQ

• Strong interpersonal skills and a proven ability to work collaboratively with others
• Highly efficient and organized
• Proficient in Google Suite and Salesforce
• Sales experience a plus
• Proven experience in putting together business plans and data analysis
• Intelligent, go getter, ambitious, self-motivated individual who is hungry for success
• Experience in leading and training accounts
• Excellent verbal & written communication and facilitation skills