Account Manager
Posted Updated
Description
- The Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients
- This role will specifically focus on selling our TransPerfect Legal Solutions to French-speaking clients
- You’ll develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
- Identify prospective customers and individual organizations to focus on sales activities
- Develop new client relationships via cold calling, Internet, and trade shows
- In coordination with Sales Management, identify, qualify, develop and close sales opportunities
- Promote and educate clients regarding TransPerfect’s services
- Provide customer support and manage client expectations in liaison with the Production Management Team
- Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
- Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
- Perform other special projects or duties when required
- Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service
- Superior written and spoken communication skills in English and French
- Minimum Bachelor’s Degree or its equivalent
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to commute to our London office 5 days per week
- Interest in or previous experience in Strategic Business Development and/or Client Services/Account Management
- Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
- Ability to build and maintain relationships
- Previous Account Management experience is beneficial