Account Manager (Strategy & Ecommerce Insights)
Posted Updated
Description
- As an Account Manager, Strategy & Ecommerce Insights, you’ll showcase your expertise in e-commerce sales, strategy, and advertising by owning a portfolio of brands and driving meaningful client relationships
- Collaborating with our cross-functional partners at Stackline, you’ll play a pivotal role in developing comprehensive insights that drive growth and maximize performance for your portfolio throughout their entire lifecycle
- Your strong customer relationship management skills will be honed as you work closely with clients and key stakeholders, delivering strategic insights using Stackline’s cutting-edge tools and implementing innovative strategies to optimize their businesses
- Build and foster relationships with contacts at prominent consumer brands all organizational levels and departments
- Develop a comprehensive understanding of the brands in portfolio and devise strategies to enhance their online sales growth
- Lead regular client calls and maintain clear project prioritization to ensure timely deliverables
- Leverage Stackline’s proprietary tools to facilitate data-driven decision- making for clients and devise effective solutions to enhance growth
- Conduct market, category, and competitor analysis to develop clients’ media and operations strategies, and provide regular reports on business performance
- Create growth and media plans based on clients’ goals and category trends. Develop media and operational tactics aligned with those plans and build reporting to monitor the resulting performance
- Manage paid search ad development, budget pacing, and optimize key performance indicators (KPIs) to achieve optimal results
- Develop and optimize paid search strategies using Stackline data, incorporating consumer behavior and top-of-search tactics
- Provide regular reporting, distilling key business trends, and highlighting category events that influence sales outcomes
Benefits
- Fun Downtown Location - We have offices in Seattle, Minneapolis, New York City, and London – all of which are in fun locations where lunch options and after-work adventures are endless
- Insurance - We offer best-in-class health, dental and vision insurance for our employees and their direct dependents
- Stock Options - Stackline employees have the opportunity to receive performance and tenure-based stock option grants
- Catered Lunches - We come together every Friday for a company-catered team lunch featuring a variety of local chefs
- Vacation and Flex Time - In addition to seven company holidays, we offer 20 days of PTO to be used at-will throughout the year
- Paid Parental Leave - We support your family as it blitz-scales. Birth mothers receive 20 weeks paid maternity leave. All other parents may take 12 weeks of paid parental leave
- Summer Fridays - We want employees to enjoy their summer and explore their city. From Memorial Day to Labor Day, jumpstart your weekend with an early release on Friday
- Snack Stocked Kitchen - Our snack cupboards come fully stocked. No matter your dietary desires or restrictions, you’ll find the brain fuel you need to power your day
- 401K Retirement Plan - We offer employees the ability to participate in the company’s Vanguard 401K retirement plan, which includes a 4 percent employer match
- Bachelor’s degree in Business Administration, Marketing, Communications, or related field
- Demonstrated experience drawing insights from data to provide recommendations to clients on e-commerce strategy
- 4+ years of demonstratable experience using Microsoft Excel to analyze large amounts of data, drawing insights, and presenting findings
- Demonstrated ability to stay organized while prioritizing and managing workflows
- 6+ years of relevant account management experience in e-commerce
- Demonstrated clean and concise written and oral communication skills
- Experience manipulating data with technologies such as SQL or similar technology
- Demonstrated ability to think big, work hard, and solve problems
- Experience working in a startup, retail, digital advertising, or e-commerce environment
- Proficiency in German, French, and/or Japanese. Proficiency in Italian highly desirable
- If you are a proactive, results-driven individual with a passion for data and trends, we invite you to join our team and make a significant impact on our clients’ success