Account Manager (Retail)
Posted Updated
Description
- You will own and grow a book of 100–125 insurance agents, helping them acquire in-market auto and home insurance customers through exclusive, consumer-initiated inbound calls.
- These consumers are connected in real time via warm transfers from our pre-qualification call center, sourced from high-quality online experiences, including AutoInsurance.com
- This is a revenue-forward role. Success requires a sales mindset and comfort operating around conversion rate, cost per call, and cost per policy (COA). You are responsible for driving measurable outcomes across your book
- Own and grow a book of ~100–125 accounts at ~$5K/month in spend
- Drive revenue through upsell, cross-sell, and new campaign creation
- Build and manage portfolios of campaigns across targeting, filters, and pricing
- Lead performance conversations using conversion rate, cost per call, and COA
- Align bids and structure to achieve profitable customer acquisition
- Identify underperformance and take action on pricing, targeting, and expectations
- Partner with media and operations to improve call quality and volume
- Maintain retention through consistent performance and value delivery
Benefits
- Semi-Annual Bonuses
- Family Planning Benefits
- $500 WFH Stipend
- Flexible PTO
- Company 401k Match
- Fitness Reimbursement
- Learning & Development
- Mental Health Support
- Health, Vision, and Dental Benefits
- Comfortable picking up the phone and leading conversations; not an email-only role
- Experience managing multiple campaigns within an account
- 4+ years in account management or sales, ideally in performance marketing, lead gen, or insurance
- Organized and accountable
- Proficient in Salesforce and Excel
- Strong grasp of conversion rate, CPA/COA, and ROI
- Ability to turn data into clear actions and recommendations
- Confident communicator on pricing, expectations, and results
- Comfortable owning a revenue number and managing a high-volume book