Account Manager

• At Octus, Account Managers are responsible for managing and growing relationships with a book of accounts (banks, law firms, or buyside firms) through subscription renewals and expansion, uplifts and cross-selling of additional Octus products
• Manage all aspects of the renewal cycle for Octus’ subscription relationships covering a book of accounts
• Manage key client interactions with a focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
• Build a strong knowledge of your client base in order to identify and close cross sell opportunities, which is fundamental to achieving your quota
• Collaborate with customer success to deliver excellent client service and customer experience
• Coordinate with Octus’ product team to identify opportunities for product and platform enhancements
• Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

Benefits

• Medical, dental, vision and 401(k) benefits
• A flexible, hybrid working policy with home office reimbursements
• Reimbursements for career development and continuing education
• Generous paid time off – including vacations, sick leave and parental leave
• Employee referral bonuses
• Gym subsidies and other fun fitness benefits
• Kudos program to recognize and reward colleagues
• Manager training programs

• This role would be ideal for an accomplished account management professional who is looking to join a growing and innovating fintech company
• Knowledge of the credit markets is preferred though not required
• Excellent interpersonal, verbal and written communication
• Ability to manage complex institutions involving multiple teams and stakeholders
• Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
• Experience with Salesforce required
• Proven ability to develop a deep knowledge of a complex suite of products (such as datasets, API feeds and research). Proven success in hitting quota and executing on cross-sell opportunities
• Ability to work in a hybrid schedule (3 days in office per week)
• We are currently looking for candidates who have experience managing relationships with and selling to the buyside, banks, or both
• 3-5+ years of progressive experience in an account management role selling to buyside firms or banks, preferably with experience working in credit