Account Manager

• We are growing quickly and are looking for an Account Manager to join our Growth Team
• The ideal candidate will have experience managing and growing a book of enterprise accounts in partnership with our Customer team
• The primary focus will be managing customer relationships, often engaging with senior stakeholders to understand their priorities and identify opportunities for expanding Hi Marley’s relationship and impact
• Teamwork and shared enthusiasm are a core part of our culture
• Serve as key point of contact for assigned accounts and customer strategy, while nurturing long-term relationships
• Understand customers’ business objectives and develop strategic account plans to meet their needs
• Work cross-functionally with Marketing, Product, Design, and Engineering to execute account strategy
• Understand complex roles and organizational structures to maximize the value of Hi Marley for the customer
• Partner with the Customer group to ensure customers receive maximum value and adoption
• Responsible and accountable for building pipeline and achieving revenue targets; carry a quota aligned to specific strategic accounts
• Maintain timely and accurate reporting of the pipeline, account plans and activities
• Monitor the company’s industry competitors, new products, and market conditions
• Demonstrate industry expertise on key business issues, processes and trends as well as develop and demonstrate Hi Marley solution domain expertise
• Attend events and conferences to improve the Hi Marley brand visibility and network
• Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) system

Benefits

• Open vacation policy - we all work hard and take time for ourselves when we need it
• A fun, lively startup culture
• A culture of employee engagement, diversity and inclusion
• Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
• Core values-based leadership
• Full benefits package including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance
• Generous stock options - we all get to own a piece of what we’re building

• Comfort in a startup environment – we move quickly and wear many hats in a dynamic environment
• Experience working with large, complex Enterprise accounts
• A genuine curiosity about AI and emerging technologies, paired with the judgment to apply them thoughtfully and responsibly
• Exceptional communication skills, highly organized, collaborative and detail oriented
• Experience selling in longer sales-cycle environments (6 mo.+)
• Comfort with travel – expected 30-40% to develop and maintain relationships
• Experience in Property & Casualty insurance is a plus
• 4+ years in account management, closing enterprise software deals
• The ability to build authentic relationships both internally and externally