Account Manager (Enterprise)
Posted Updated
Description
- NexHealth is seeking an Enterprise Account Manager to own and grow relationships with our most complex, multi-location customers
- This is a senior post-sale role focused on value realization, renewal ownership, and executive engagement — not reactive account coverage
- Own post-sale success and retention for a defined Enterprise portfolio
- Translate pre-sale objectives into actionable success plans
- Lead strategic business reviews demonstrating impact and roadmap alignment
- Build trusted relationships with executive sponsors and champions
- Proactively identify risks and escalate appropriately
- Own renewal strategy and execution
- Surface opportunities for account growth and expansion in partnership with AEs
- Collaborate cross-functionally to ensure customer commitments are met
Benefits
- Equity
- Commuter benefits
- 401K
- Full Medical, Dental and Vision
- Unlimited PTO
- Renewal goals are met or exceeded
- Strong executive presence and strategic communication skills
- Customers see NexHealth as a strategic partner
- Ability to prioritize, set boundaries, and focus on high-impact work
- Executive relationships are active and productive
- Risks are identified early and addressed proactively
- Strategic business reviews delivered consistently and effectively
- Healthcare experience is a plus, not required
- Proven ownership of renewals with complex, multi-stakeholder customers
- 5–7 years of Enterprise SaaS account management experience
- Demonstrated success driving change management in multi-location organizations