Account Executive (Retail)

• As an Account Executive on the Retail team, you will be responsible for driving new business within Windfall’s Retail division, building upon Windfall’s growing list of customer logos across luxury and premium retail.
• Each deal will be approached with care, using a custom methodology that is complex and consultative in nature, and will require selling into marketing, clienteling, and CRM personas who care deeply about the customer experience their brand delivers
• We’re on a mission to change how organizations perceive and use people data. And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; and (5) Act with integrity and trust
• Research prospective customers and execute strategic outreach into ideal luxury and premium retail accounts
• Build pipeline through outbound prospecting, attending trade shows and retail/CRM industry events, and leveraging online platforms to identify and engage potential clients
• Use consultative selling techniques to offer a unique perspective on each customer’s business; understand pain points across marketing, clienteling, and CRM functions, and sell solutions
• Collaborate cross-functionally with Solutions Engineering, Revenue Operations, and Sales leadership to ensure the ideal customer solution with the Windfall platform
• Independently build presentation decks and conduct prospective customer research to present at the executive level with polish, poise, and confidence
• Diligently manage pipeline to ensure quota attainment on a consistent basis
• Negotiate, structure, price, and efficiently close deals

Benefits

• Medical, dental, and vision
• Retirement benefits
• Commuter benefits
• Long-term disability and life
• Paid time off
• Paid sick and volunteer days
• Paid parental leave
• Floating holidays
• Stock options
• Fully-stocked kitchen
• Pet-friendly office
• Remote-enabled

• Extensive understanding of data and its many applications/use cases in retail — customer 360, personalization, clienteling
• Ambitious, driven, and detail-oriented, with an ability to manage time effectively
• Extensive experience with outbound prospecting, cultivating and multi-threading accounts, and building a robust pipeline
• Strong written and verbal communication skills
• Bachelor’s degree
• Extensive experience with sales tools - Salesforce, Outreach/Groove, LinkedIn, ZoomInfo, etc
• Direct experience selling to luxury or premium retail brands
• Minimum of 3 years at the Account Executive level, with consultative technology sales experience with a verified track record of exceeding quota
• Must be able to remain focused in the face of many competing interests
• Bachelor’s degree from a top-tier university
• Solid understanding of retail marketing, clienteling, and data analytics
• Experience selling in a high-growth startup environment
• Understanding of the clienteling and retail CRM ecosystem — familiarity with platforms such as Salesfloor, Endear, Tulip Retail, or similar
• Understanding of CRM technology & APIs
• Existing relationships within luxury or premium retail marketing, clienteling, or CRM teams