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Zocdoc

Account Executive (Mid-Market)

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Description

  • Zocdoc’s most important asset is our people
  • As a Mid-Market Account Executive, you will own a territory of Mid-Market clients and grow it by generating new business, not by waiting on renewals
  • You run a consultative, problem-first motion at velocity: opening with sharp, quantified discovery, building urgency around the cost of inaction, and asking for the business with a clear, time-bound close
  • You work the entire territory — including the long tail of smaller accounts with potential, maintaining real operating discipline, keeping pipeline coverage and CRM hygiene current every week
  • Working closely with internal teams, you make sure your clients are set up for success and growing on our platform
  • Self-sourcing and building pipeline across your full territory through disciplined weekly prospecting
  • Running fast, consultative discovery that gets the customer to put a number on the cost of not solving a problem, then tying our value to that number
  • Diagnosing and quantifying before prescribing, framing value differently for the practice owner versus the office manager
  • Qualifying and driving deals with a real methodology (e.g., MEDDPICC), creating urgency, handling objections, and closing within your target deal-size range
  • Keeping pipeline coverage, risks, and next steps current in the CRM, and forecasting accurately
  • Prioritizing by revenue potential and client readiness, and reallocating effort to coverage gaps across the territory
  • Using available tools and internal partners to progress routine deals and self-serve on problems
  • Ending every interaction with a clear next step and a time-bound ask

Benefits

  • 100% paid employee health benefit options
  • Vacation and parental leave packages
  • Lunch and snacks on us (in-office)
  • Cell phone reimbursement
  • Corporate wellness programs with Headspace and Peloton
  • Employer funded 401(k) match
  • Thrive on velocity: working many accounts at once and moving deals quickly
  • Are motivated by clear metrics and targets
  • Leverage data to quantify a problem and turn it into an actionable insight that moves a deal
  • Have an interest in healthcare or consumer technology
  • Enjoy owning your own book and generating your own pipeline: you create demand, you don’t wait for it
  • Excel at fast, consultative conversations that get to the customer’s business problem in efficiently
  • Get satisfaction from asking for the business and closing, not just fielding requests
  • Strong analytical skills
  • The ability to build a quick, credible business case that quantifies value in the customer’s own economics
  • Comfort operating at high volume, working many accounts at once without letting hygiene or follow-through slip
  • Exposure to a value/solution-selling and qualification methodology (MEDDPICC strongly preferred)
  • A track record of self-generated pipeline: prospecting, outbound, and territory planning, not just managing an inherited book
  • 3-5 years of full-cycle SMB or Mid-Market selling, carrying and hitting a new-business or expansion number (not a renewals/retention-only book)
  • Experience with a CRM (e.g., Salesforce) and comfort with Google Workspace
  • Strong written and verbal communication skills

Skills

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See also

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