Account Executive (Inbound)
Posted Updated
Description
- Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, turning leads into advocates
- The team is passionate about sales, its customers, and its purpose. It focuses on helping small businesses succeed, and team members celebrate, motivate, and challenge each other daily. The team supports personal and professional growth through regular one-to-ones focused on performance, coaching, long-term development, and consistent feedback from peers and leaders
- Reporting to the Manager, Inbound Sales, the Account Executive will develop relationships and trust with small businesses. The sales process is quick and highly consultative, and helping customers understand the value and efficiency Jobber could provide their companies is paramount
- Drive connections with potential customers through phone, email, and SMS outreach
- Connect with small businesses to understand their challenges and goals
- Recommend how customers can best use Jobber, from specific workflows to feature fit
- Demonstrate Jobber’s value through conversations, social proof, and product demonstrations
- Work with Sales Development Representatives (SDRs) to provide the best customer experience and exposure to the Jobber product
- Track key information in Salesforce for follow-up, knowledge sharing, and analytics
- Data-driven, with the ability to source and interpret data and create a narrative from it
- Demonstrated experience in a sales environment with commission and/or targets, and the ability to describe how you were successful
- Able to find solutions, take ownership when something isn’t going right, and think quickly on your feet
- Driven, tenacious, and disciplined; able to balance the highs and lows of sales and bring your best to the job daily
- Coachable and adaptable, and comfortable with change and ambiguity
- Enjoys technology and is excited to share that enthusiasm
- Ability to drive urgency and excitement in a dynamic environment with a fairly short sales cycle, and be energized by high volume and the prospect of uncapped earning potential
- Clear and confident communication style, with the ability to actively listen, consult with customers, and understand their needs; comfortable with frequent phone conversations
- Previous experience with a customer relationship management (CRM) system, preferably Salesforce