Account Director

• We are hiring an Account Director in our New York City office
• You will serve as the day to day strategic lead on our most important accounts, managing high-stakes relationships with some of the country’s most prominent Fortune 500 companies, trade associations, and advocacy organizations
• In this role, you are more than an executor; you are a trusted advisor
• You will be responsible for navigating complex client landscapes, delivering high-level strategic counsel, and identifying commercial opportunities to expand Applecart’s footprint within your accounts
• You will work with a talented team of senior communications and public affairs professionals, digital marketing and media strategists, client associates, data scientists, and analysts who, together, drive outcomes for Applecart’s high-profile clients
• Account Management: Serve as the primary day-to-day point of contact for a portfolio of enterprise accounts, interfacing directly with client stakeholders to solve tactical hurdles and provide strategic advice that matches clients’ business objectives with Applecart’s platform capabilities. Work directly with a Senior Managing Director to service accounts, with support of a project manager and cross-functional team members
• Drive Commercial Growth: Actively identify “white space” and new use cases for Applecart’s products within existing accounts; tee up revenue expansion opportunities. Maintain a pulse on the daily news cycle and industry trends to proactively advise clients on how current events impact their reputation and how Applecart’s platform can address their opportunities and challenges
• Cross-Functional Collaboration: Strategically lead the client delivery process, working cross-functionally to build, execute, and report on the results of digital paid media plans and budgets that achieve the goals of major corporate reputation, public affairs, and B2B marketing campaigns
• Own Deliverables: Oversee the creation of polished, executive-ready presentations that translate complex data into compelling reporting narratives and actionable insights for C-suite audiences
• Communication: Communicate clearly, comfortably, and expertly with clients at various levels about Applecart’s product offerings as well as the client’s business and goals, verbally and in written form

Benefits

• 35 days of Paid Time Off: 20 vacation days, 10 personal days, 5 sick days
• 14 company holidays
• Bereavement leave
• 16 weeks of fully paid parental leave inclusive of birth and adoption for primary and secondary caregivers
• Frequent company-wide and team social events such as games nights, cooking classes, summer boat cruises, paint & sip, karaoke, escape rooms, bowling, team dinners, baseball games, holiday parties, and plenty more
• Stocked fridge full of drinks and plenty of healthy (and less healthy) snacks
• Weekly happy hour and bagel breakfast
• Pre-tax commuter benefits
• $300 workstation budget to personalize your at-home or in-office space
• Hybrid in-office setup: we work from our offices in midtown Manhattan every Tuesday - Thursday and give the option to work from anywhere on Monday and Friday
• Applecart pays 75% contribution towards Medical, Dental and Vision
• 401(k) with 4% company match
• HSA and FSA
• OneMedical: On-demand primary care free to all employee whether you take our insurance or not
• Health Advocate: Personal healthcare concierge
• Teladoc: Network of virtual healthcare providers
• Talkspace: Online mental health therapy
• Headspace: Full access to the meditation app
• Kindbody: Fertility and gynecology services

• 10+ years of experience in public affairs/corporate reputation account management, with expertise in digital advertising
• Strong Sense of Ownership: You possess a high degree of urgency and a “client-first” mentality, ensuring deliverables are not just on time, but exceed expectations. You are always on (even outside of traditional working hours)
• Communication: You have excellent written and verbal communication skills and impeccable attention to detail
• Disposition: You are energetic and upbeat, with a sharp sense of humor and the ability to maintain “cool confidence” under tight deadlines
• Proven track record working directly with Fortune 500 clients across multiple departments or large-scale advocacy organizations to drive strategy and revenue growth
• Growth Mindset: You are able to naturally spot opportunities to solve a client’s next problem using Applecart’s platform
• Technical Literacy: You are proficient in the digital ad ecosystem (Programmatic DSPs, Facebook Business Manager, LinkedIn Campaign Manager, Twitter ads)
• Storytelling: You don’t just report numbers; you tell a story. You know how to translate data into stories of value, impact, and opportunity to compel clients to take action
• Presence: You are a clear, confident communicator. You can think on your feet, build instant rapport, and contribute in a room of senior stakeholders without hesitation
• Solution Oriented: You can see around every corner and proactively recommend solutions to ensure the best possible client experience. You can quickly learn who to talk to internally to get things done