ServiceNow
Open positions
Staff Machine Learning Engineer
What you get to do in this role: Job Description This is a dynamic role where you will drive quality and development excellence across the entire software development lifecycle, from initial design and coding to…
Senior Staff AI-Native DevOps Engineer
About the team The Conversational AI team at ServiceNow builds the core platform behind ServiceNow Otto, our conversational AI experience. We are a group of applied scientists and software engineers working at the…
Staff AI-Native DevOps Engineer
About the team The Conversational AI team at ServiceNow builds the core platform behind ServiceNow Otto, our conversational AI experience. We are a group of applied scientists and software engineers working at the…
Staff Machine Learning Engineer - VoIP Infrastructure
As a Staff Machine Learning Engineer - VoIP Infrastructure you will: Contribute to the design, development and implementation of VoIP infrastructure, telephony platforms, and observability features that power AI-driven…
Staff Machine Learning Engineer - VoIP Infrastructure
As a Staff Machine Learning Engineer - VoIP Infrastructure you will: Contribute to the design, development and implementation of VoIP infrastructure, telephony platforms, and observability features that power AI-driven…
Staff Inbound Product Manager - AI Evaluation Tools
About the team: The ServiceNow AI Experiences and Innovation organization is responsible for driving our Agentic AI strategy and roadmap to be the AI platform for business transformation. Come join our growing team and…
Staff Inbound Product Manager – Platform and AI Innovation Solutions
We are seeking a seasoned, highly skilled and motivated Product Manager to be part of the product focused on creating solutions that provide ServiceNow with a competitive advantage in platform and AI technologies. The…
Staff Software Engineer - Product Security
ServiceNow’s Product Security organisation is building a dedicated Security R&D function — a software engineering team that builds security capabilities with the same engineering rigour as ServiceNow’s product…
Staff Applied Security Engineer
The Team The Architecture Consulting & Engineering Services (ACES) team is a security-focused consulting and engineering organization that partners with many of ServiceNow's largest and most highly regulated customers.…
Staff Software Engineer
About the role We’re looking for a Staff Software Engineer to set technical direction for a team building AI-native products on the ServiceNow platform. You’ll shape how we design, build, and operate systems where AI…
Senior Staff Software Engineer-Voice AI Agent Prompting
The Forward Deployed Engineer, Voice AI Agent Engineering designs, builds, ships, and operates voice AI agents whose core behavior is model-driven rather than explicitly authored — conversational and agentic…
Senior Staff Software Engineer_Voice AI Agent Prompting
The Forward Deployed Engineer, Voice AI Agent Engineering designs, builds, ships, and operates voice AI agents whose core behavior is model-driven rather than explicitly authored — conversational and agentic…
Staff Software Engineer-Voice Connectivity
Overview The Staff Software Engineer, Voice Connectivity Engineering designs, builds, ships, and operates the connectivity layer between a customer's existing telephony and CCaaS environment and the ServiceNow Voice…
Sr. Staff Product Designer, Mobile Experience Strategy & Systems
We are looking for a Senior Staff Product Designer to define and advance a coherent, best-in-class mobile experience across ServiceNow. This role will establish the strategy, principles, shared patterns, and quality…
Senior Staff Machine Learning Engineer - DevOps
What you get to do in this role: Please note that this role requires you to be in our Santa Clara office for two days per week. About the team - The AI Services Platform Group at ServiceNow is a customer-focused…
Senior Staff Software Engineer - Agentic AI
We are seeking a Senior Staff Engineer (IC5) who will set the technical vision and architecture across AI-native and cloud-native systems. The IC5 engineer is a strategic technical leader who drives innovation, shapes…
Senior Staff Technical Product Manager, Conversational AI
We're looking for a Senior Staff Technical Product Manager to own strategy & execution across AI powered product experiences within a fast-moving, AI-driven organization. This role goes beyond delivering against a…
Staff Software Engineer - Infrastructure,Kubernetes
About the role We are hiring a staff software engineer (IC4) for the Telemetry Data Platform team, which carries product usage telemetry for the entire ServiceNow platform on a stack built with Kubernetes, Kafka, and…
Staff Software Engineer (Veza/Armis)
Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security…
Staff SRE Engineer - Voice Core Platform
About the role We are building a real-time conversational AI voice platform. An orchestrator runs every call through Voice Activity Detection, Speech-to-Text, LLM-based agent matching, tool calling against ServiceNow…