ServiceNow
Open positions
Senior Staff Machine Learning Engineer
What you get to do in this role: AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven…
Senior Principal Inbound Product Manager, CRM Voice AI
About the Team: CRM Voice AI builds autonomous voice agents for customer service that resolve customer interactions end-to-end and drive significant value for the business. We're a team inside ServiceNow's CRM business…
Principal Inbound Product Manager, CRM Voice AI
About the Team: CRM Voice AI builds autonomous voice agents for customer service that resolve customer interactions end-to-end and drive significant value for the business. We're a team inside ServiceNow's CRM business…
Senior Inbound Product Manager, CRM Voice AI
About the Team: CRM Voice AI builds autonomous voice agents for customer service that resolve customer interactions end-to-end and drive significant value for the business. We're a team inside ServiceNow's CRM business…
Staff Software Engineer - AI Search
This is a dynamic role where you will drive quality and development excellence across the entire software development lifecycle, from initial design and coding to comprehensive test automation and deployment. You will…
Senior Manager - Machine Learning Engineering
What you get to do in this role We are looking for a Senior Manager of Machine Learning Engineering to lead a team building the next generation of AI Search and Retrieval capabilities that power intelligent experiences…
Corporate Counsel, Public Sector
What you get to do in this role: We are seeking an experienced, highly motivated, and pragmatic problem solver to serve as Corporate Counsel, Public Sector supporting ServiceNow’s SaaS and professional services sales…
Regional Sales Director - Automotive
What you get to do in this role: Build a team of direct Sales Executives to drive rapid new business sales growth in the region Build and drive sales strategy for the region in conjunction with Sales Operations to…
Sr Federal Enterprise Account Executive - DAF
You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and…
Product Management Director - Contact Center Frameworks
ServiceNow’s Service CRM team is transforming customer experience by enabling digitization of customer workflows across the front, middle and back office in a seamless and connected manner. We are enabling our…
Principal Product Manager - WEM Analytics and Planning
ServiceNow’s Service CRM team is transforming customer experience by enabling digitization of customer workflows across the front, middle and back office in a seamless and connected manner. We are enabling our…
Sr Customer Success Manager
We are looking for a Senior Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum…
Senior Principal Inbound Product Manager, CRM Voice AI
How We Work: We work in pods - small, dedicated teams embedded with a single enterprise customer, building their voice agents from first call to self-sufficiency. A pod owns the full lifecycle: agent shadowing,…
Senior Inbound Product Manager, CRM Voice AI
How We Work: We work in pods - small, dedicated teams embedded with a single enterprise customer, building their voice agents from first call to self-sufficiency. A pod owns the full lifecycle: agent shadowing,…
Principal Inbound Product Manager - AI Experience
As Lead Product Manager for Lux, ServiceNow's AI-native experience platform, you will help drive AI strategy for the next generation of enterprise AI first experiences. Lux provides the common platform that brings…
Staff Software Engineer, Agentic App Platform - Moveworks
The Role Are you up for an exciting challenge? Picture yourself scaling and optimizing a cutting-edge Generative AI product that offers instant assistance to enterprise users. Ever wondered how to apply abstraction,…
Principal Outbound Product Security Manager
**PLEASE NOTE** This role has a minimum of 2 days per week in a ServiceNow Office. If you are unable to come into the office 2 days per week, please do not apply. Thank you. The ServiceNow Security Organization (SSO)…
Senior Staff Inbound Product Manager - Conversational AI
What you get to do in this role: Own the roadmap, vision and requirements for conversational AI features. Turn customer feedback into product improvements and roadmap priorities. Guide product strategy that sets us up…
Principal Software Engineer
What you get to do in this role: Produce high quality design and code on aggressive deadlines for security features and frameworks, leveraging AI where appropriate without compromising quality or security Provide…
Principal Software Engineer
About the Team We are looking for an experienced Principal Software Engineer to own the end-to-end architecture of the platform that manages how our customers are licensed, metered, and billed for their subscriptions.…