Hapag-Lloyd
Open positions
Supervisor Customer Service Invoicing
The main responsibilities and tasks of the position are: Coach and develop staff, with regular performance reviews. Communicate new requirements, process and procedures to the staff. Promote the application of HL…
Manager - Process and Performance Support
Main Objectives of this position Process Excellence – Work on Process Improvement initiatives Performance Management – Manage the Quality promises by regular business reporting of KPI and doing data analysis to…
Senior Manager Operations Steering Support
To lead the OPSS function within the Area, ensuring strong operational data governance, performance analytics, supplier management oversight, and effective cross-functional coordination. The role supports accurate…
Customer Service Coordinator
Deliver the highest levels of quality, be customer-oriented and create value for customers as well as for Hapag-Lloyd. Main Tasks Handle Customer phone calls Handle cases correspondence with customer Act as point of…
Coordinator Customer Service
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Coordinator of Sales Steering Imports, you will…
Coordinator Customer Service Booking
The Coordinator Customer Service Booking acts as the entry point for key customer accounts, overseeing the entire shipment lifecycle from booking through delivery. This role ensures compliance with Hapag-Lloyd…
Supervisor (m/f/d) Inland Delivery and Customer Service
As Supervisor Inland Delivery and Customer Service you will support the team manager in daily operations while actively driving improvements across import and export processes. You will act as the functional lead for…
Customer Service Coordinator
We are seeking a Customer Service Coordinator to join our Customer Service Team for a 12 month fixed term contract. Based in our busy Australian head office located in Sydney CBD, this role offers an exciting…